Privacy Policy
Last updated: 10 March 2026
At Trinity Diamonds, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website, contact us, make an enquiry, book an appointment, sign up to receive marketing, or purchase from us.
1. Who we are
This website is operated by Trinity Diamonds, trading as Trinity Diamonds.
Business address: 9b Trinity Street, Temple Bar, Dublin, Ireland D02FN84
Email: info@trinitydiamonds.ie
Phone: (01) 677-9065
For any privacy-related queries, you can contact us using the details above.
2. What personal data we collect
Depending on how you interact with us, we may collect:
your name
your email address
your phone number
your billing and delivery address
details of your enquiry or message
appointment or consultation details
purchase and order information
payment-related information processed through our payment providers
technical and usage data, such as your IP address, browser type, device information, pages viewed, referring website, and how you use our website
marketing preferences and cookie choices
3. How we collect your data
We collect personal data when you:
visit our website
complete a contact form
email, call, or message us
book a consultation or appointment
place an order or request a quotation
sign up to receive marketing emails
interact with cookies, analytics, or advertising tools on our website
4. How we use your personal data
We may use your personal data to:
respond to enquiries and provide customer support
arrange consultations, appointments, or follow-up communications
process orders, payments, deliveries, returns, or repairs
manage our relationship with you
send service-related communications
send marketing communications where permitted or where you have consented
improve our website, services, and customer experience
measure website traffic and advertising performance
comply with legal and regulatory obligations
protect our business, customers, and website from misuse or fraud
5. Our legal bases for processing
Depending on the circumstances, we process your personal data on one or more of the following bases:
Consent — for example, where you choose to accept non-essential cookies or sign up for marketing emails
Contract — where processing is necessary to take steps at your request or to fulfil an order, repair, appointment, or other service
Legal obligation — where we must keep records or comply with tax, accounting, consumer, or other legal requirements
Legitimate interests — where it is necessary for the operation, security, improvement, and administration of our business and website, provided those interests are not overridden by your rights
6. Cookies, analytics, and advertising
Our website uses cookies and similar technologies.
Some cookies are strictly necessary for the website to function. Other cookies may be used for analytics, performance measurement, or advertising, including tools provided by third parties such as:
Squarespace, which hosts and supports our website
Meta, where the Meta Pixel may be used to measure advertising performance and visitor actions after consent
Google Analytics
other third party tools
Where required by law, we ask for your consent before placing non-essential cookies on your device.
For more detail, please see our Cookie Policy.
7. Who we share your personal data with
We may share personal data with trusted third-party service providers where necessary to operate our business and website, including:
website hosting and website analytics providers
payment processors
delivery or courier providers
IT, security, and communications providers
booking or scheduling providers
marketing and advertising platforms
professional advisers such as accountants, insurers, or legal advisers
regulators, law enforcement, or public authorities where required by law
We do not sell your personal data.
8. International transfers
Some of our service providers may process personal data outside the European Economic Area.
Where this happens, we take steps to ensure that appropriate safeguards are in place, such as approved contractual protections or other lawful transfer mechanisms.
9. How long we keep your data
We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax, warranty, fraud-prevention, and reporting requirements.
Retention periods may vary depending on the type of data and the reason we hold it. Where data is no longer needed, we will delete it or securely anonymise it.
10. Your rights
Depending on the circumstances, you may have the right to:
access the personal data we hold about you
request correction of inaccurate or incomplete data
request deletion of your personal data
request restriction of processing
object to certain types of processing
withdraw consent at any time where processing is based on consent
request transfer of your data where applicable
lodge a complaint with the Data Protection Commission in Ireland
To exercise any of your rights, please contact us using the details above.
11. Marketing
If you sign up to receive marketing from us, we may send you updates, offers, or news about our products and services.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
12. Third-party websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies separately.
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, legal obligations, or the services we use. The latest version will always appear on this page with the updated date above.
14. Contact us
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Trinity Diamonds
Email: info@trinitydiamonds.ie
Address: 9b Trinity Street, Temple Bar, Dublin, Ireland D02FN84
Phone: (01) 677-9065